A Cretex Medical company

Operational Excellence

In today’s competitive environment, companies that deliver the most value to their customers compete most effectively. This principle provides the foundation for the rms Company operational excellence program and drives its everyday activities.


More than 15 years ago, rms implemented its lean management program and today it has become part of the company’s cultural fabric. Whether it involves adding new machine tool technology to produce parts faster at lower cost with better tolerance control or shortening the distance between the tool crib and the point of use, our program is successfully eliminating waste in the entire process. As a result, rms has been recognized by its peers as a leader in the effective use of lean management, and our customers benefit from our relentless efforts to reduce waste in the form of lower costs and better products.


  • rms Launched its Operational Excellence Program in 2004
  • Dedicated Director of Continuous Improvement
  • Lean tools used
    • Visual metrics, standard work and daily tiered meetings
    • “Learning to see waste” blitzes
    • Value stream mapping
    • 5S
    • A3 improvement projects and report outs
    • Kaizen events and report outs
  • rms Quick Win program
    • Employee-driven waste reduction
    • Rewards and recognition for accomplishments
  • Cretex Company corporate support
    • Company-wide lean goals and project initiatives
    • Lean Practitioner training program
    • Lean Leadership “Train the Trainer” program
  • Awarded Manufacturer of the Year in 2015 by Manufacturers Alliance for a demonstrated commitment to sharing best practices with our peers